PAA Academy Enrollment Packet 

How to Enroll?

To enroll in any of the Academies you must complete each of the following: 

  1. Complete, print, and sign the Authorization to Attend Academy form:
    Professional Assistants [PDF]
  2. Your Manager/Supervisor must sign the authorization form.*
  3. Fax or Email the completed form to:
    Fax: 951-955-9727 

You will receive an email confirmation for each of the academy courses upon receipt of your completed authorization form.

*Check with your supervisor to see if you also require a travel/training request form. 

**If needed, see above PAA Academy Enrollment Packet for an Academy Schedule, Authorization to Attend form, Cancellation Policies, & Authorization to Reschedule/Makeup Classes form. (Note: Availability of makeup classes are not guaranteed.)   


Academy Location


Parking @ RCIC

All participants attending courses at Riverside County Innovation Center (RCIC) located at 3450 14th St., Riverside, CA, will be required to display a County of Riverside Parking permit (blue decal or other county issued parking permit).  You may obtain a parking permit by contacting EDA Parking Services by phone: 951-955-5129, fax: 951-955-5531 or in person: 4293 Orange St, Riverside CA 92501.

If you do not have a permit on the day of the event, please arrive 20 minutes early so you will have time to obtain a temporary permit from the RCIC lobby desk and place it in your vehicle's window prior to the start of class.


In this era of dramatic change in the business world, assistants have never been more challenged … more stretched … than they are today. You’re expected to do whatever it takes to keep the “train moving” amidst the confusion brought on by re-engineering, restructuring, new technology—whatever changes you’re up against. In this valuable conference, you’ll learn new, practical skills that will enable you to manage your job and your career with new professionalism, new authority and new success.

Who Should Attend: Administrative Assistants in all of the highly responsible secretarial and clerical job classifications who want to boost their communication skills, productivity, and professional satisfaction.

What you will learn

  • Manage multiple projects, responsibilities and bosses
  • Build and strengthen your “people skills”
  • Get more done in less time
  • Learn how to bring out the best in people … and turn conflicts into cooperative partnerships.
  • Get the secrets to handling multiple projects—and multiple bosses—with professionalism and ease.
  • Discover practical techniques and shortcuts for getting your many duties done in less time.
  • Develop the initiative and independent thinking skills that define top-quality assistants
  • Increase your effectiveness, productivity and satisfaction—and eliminate a lot of stress.


‚ÄčPrerequisite: None

See Testimonials

Requirements for Certification:

  1. Complete all Professional Assistant Academy courses:

  3. Submit Graduation Application [PDF] 
  • Please submit this application after all required courses have been completed. In order to be considered for Graduation, please fill this form out in its entirety and submit by email/fax to RIVCO HR Talent Management. Once received, RIVCO HR Talent Management will verify that the information is correct and send an email to notify the eligibility status of the Graduate. 


Retail Per Person

RIVCO Employee Price Per Person

*Prices subject to change based on actual cost of materials and shipping