Who We Are

Human Resources Learning & Organizational Development (L&OD) is the County of Riverside’s learning and organizational development function serving all County departments and employees. We provide learning and performance solutions to enhance public service outcomes that support the CEO’s county-wide vision, goals, and the desire for the County of Riverside to become a service-focused, learning organization. The goal is to improve the County of Riverside public service outcomes by enabling greatness in County departments, divisions, organizations and individuals through a multifaceted approach.


We offer an array of services, including world class live in-person learning opportunities, organizational development and consulting services, online learning, eLearning development services, administration of the County of Riverside’s Learning Management System, college advisement, career assessments and counseling, tuition assistance and discounts, unique professional development programs, and so much more.

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NACo 2021 Achievement Award Winner - Riverside County’s Passport Program






University of Redlands - "Impact on Education Award" and "Educational Champion Award" (2021)

    “Organizational Partner of the Year” and Individually Awarded “Arc of Purposeful Leadership”  (2020)






National Association of Counties (NACo) Achievement Award - “Educational Support Program – Maximizing Employee Potential in the Public Sector”  (2016)





TINYpulse awards - "Happiest Company Award" and "Employee Recognition Award in the Government industry"  (2016) 






California State Association of Counties (CSAC) Merit Award Winner - "Engaging Millennials in Public Service"  (2009)




California State Association of Counties (CSAC) Challenge Awards Honorable Mention​ - “County of Riverside’s Educational Support Program”  (2007)



Our Team

Our team of organizational development experts, trainers, instructional designers, and training management professionals are here to help you.


 Shondi Miller

Manager, Learning and Organizational Development

Shondi is currently the Manager of the Learning and Organizational Development division.  She works closely with County leaders and key business stakeholders to identify needs and drives scalable and sustainable learning and development solutions that facilitate high-performance and fosters a learning culture.

Shondi has worked in the Human Resources field for more than 20 years, in a variety of roles, both in private and the public sector. She graduated with a Bachelors degree in Human Services and Psychology from California State University, San Bernardino and later earned a Masters in Education with a concentration in Counseling. She has earned several professional certifications, including Strategic Workforce Planning and an Executive Credential through the California State Association of Counties (CSAC), and is a Master Career Counselor, a certified EQ administrator, and an MBTI Master Practitioner.


Mike Horspool

Sr. Consultant - COR Learning

Mike Horspool is an experienced facilitator and organization development consultant. He works with executives throughout the County in helping develop strategies for implementing and supporting their most important goals. He has a Bachelor's Degree in psychology and he studied Industrial/Organizational Psychology during a 2 year master’s degree program at California State University, San Bernardino.


Len Wittrock 

Sr. Consultant - COR Learning

Len Wittrock holds a B.S. in Organizational Leadership with an emphasis in teaching methodologies from Biola University. Len has been directly responsible for helping county organizations achieve their strategic goals and rebuild their teams through his coaching and mentoring and consulting work. Len brings more than 20 years of leadership and organizational development experience as lead facilitator responsible for developing supervisors, managers and executives in the County of Riverside.


 Amy Keller
Instructional Designer COR Learning

Amy Keller, is an Instructional Designer on the HR Learning & Organizational Development Team. With this, she develops online training courses/content, Website Administrator, Skillsoft Online Administrator, SumTotal Learning Management System (LMS) Administrator, Instructional Design consultant/trainer, and she assists with website, course, and/or LMS technical issues. Prior to joining the team, she has extensive database and technical experience, website/graphic design, published various print/multimedia marketing, and coordinated several programs/projects. She is passionate about education and volunteers with organizations within the community. Amy holds a Bachelor of Arts in Liberal Studies and Master of Science in Education from California Baptist University.


  Anita Pacheco
Instructional Designer COR Learning

Anita Pacheco holds her Bachelor of Arts in Business Administration with a certificate in Leadership Studies from California Baptist University.

She has 35 years of experience in establishing and strengthening client relationships, including 15 years with the County working within Talent Acquisition and Learning and Organizational Development. She is currently an Instructional Designer working on course development, a Learning Management Systems (LMS) Administrator, and a Franklin Covey Certified Client Facilitator. She focuses all her efforts on achieving the maximum benefit for her client partners, her team, her department, and the County as a whole.

 Mariela Aguilar

Human Resources Technician II COR Learning

Mariela Aguilar has been with the County of Riverside for 9 years, all with Human Resources Department. Mrs. Aguilar has over 20 years’ experience in Human Resources, Office Management, and Social Services in the private sector. Prior to joining COR Learning she was in Human Resources providing support for RUHS Hospital employees, as a Benefits Representative. She also facilitated all the New Hire Orientations (presentations), as well as preparing the pre-employment and onboarding for new hires. She is currently a Learning Management System (LMS) Administrator helping the county with their LMS needs. With her multi layers of experience and strong desire to learn, she upholds the highest level of work detail and ethical standards. 


Cheyenne Price

Office Assistant - Operations COR Learning

Cheyenne Price joined our team and provides excellence customer service to Riverside County.       


 Amanda Vasquez

Human Resources Technician II- Learning and Organizational Development

Amanda Vasquez has been with the County of Riverside over 13 years, all in Human Resources. Amanda has experience in several areas of Human Resources, including payroll, Classification and Compensation, and Learning and Organizational Development. She processes all the intern onboarding county wide and maintains the backend of the Educational Support Program as well as all tuition reimbursement request including department and union request.


 Brittany Cobb

Senior Human Resources Analyst- Learning and Organizational Development

Brittany Cobb holds a Master’s degree in Industrial/Organizational Psychology from California State University, San Bernardino and a Bachelor’s degree in Psychology from California Baptist University.

Brittany has experience in several areas of Human Resources, including Classification and Compensation, Talent Acquisition, and Learning and Organizational Development. She is experienced and skilled in program development and project management and serves as the Senior Analyst over numerous recruitment and retention programs, college relations and community events, onboarding, and the County’s internship and educational support programs.


 Coty Wellott

Human Resources Analyst III- Learning and Organizational Development

Coty Wellott holds a B.A. in Business Administration with a certificate in Organizational Leadership from California Baptist University.  She has over 16 years of experience in HR which includes recruitment and selection, oversight of the County’s Internship Program, college relations, career and educational counseling, and assessment administration.  Currently, she is responsible for the development and implementation of the countywide New Employee Orientation and onboarding process.


 Linda Silva

Human Resources Analyst I- Learning and Organizational Development

Linda Silva holds an M.S. in Leadership Management with a concentration in HR Management from the University of La Verne and a B.A. in Criminal Justice from Cal State Fullerton. Linda supports the Educational Support Program by offering recruiting assistance to fulfill all internship needs and by providing career and educational counseling. She also assists in the development, implementation and management of employee programs including the Passport Program, Veterans Preference, and Employee Referral Program.


 Victoria Gonzales

Human Resources Technician II- Learning and Organizational Development

Victoria Gonzales holds a Bachelor's Degree in Multi-Cultural and Gender Studies with an emphasis in Woman Studies from California State University Chico. Victoria supports the Learning and Organizational Development team by supporting and nurturing all College Partnerships providing discounts to County of Riverside employees. Victoria also assists with administrating New Employee Orientation and the Passport Program.